Frequently Asked Questions

I switched to huawei and it is not allowing me to login via Username & Password | Gmail | Facebook, since it auto logins my huawei ID. What should I do? ANSWER: ''Since huawei is not google-based, it can be quite difficult for the player. For this case, you have to contact [AU2 Dance Page] so they can personally assist you with that.''

Can I unlink my AU2 account from Facebook or Gmail? ANSWER: ''For this one, you cannot unlink that manually without the help of GM. In some special cases they can help you with that. But then again, it depends. So we advise that you also contact the AU2 Dance Page for that.''

Can I transfer my account from being connected to my Facebook to my GMAIL instead? ANSWER: Same as the second question, you cannot do that manually. So you have to contact the AU2 Dance page for that, and each cases depends.

I don't remember my old account anymore, can I still retrieve it? ANSWER: Yes, you can still retrieve that. But you need to contact AU2 Dance Page and provide them the character id of the old account you want to recover.